Privacy Policy

Equip Resource Solutions (ERS) is a California-based 501(c)(3) nonprofit Learning Lab and Life Enrichment Center. We operate the website located at https://www.equiprs.net. ERS is an initiative of the Equip Human Solutions ecosystem.

For privacy-related questions, contact us at: [email protected]

We collect personal information only when you voluntarily provide it through our website forms. This may include:

• Contact information: First name, last name, email address, phone number
• Sensitive application information: Date of birth, home address, housing status, employment status, healthcare training program interest, support needs, and referral source — collected through our Apply for Support form. This information is treated as sensitive personal information and may constitute Protected Health Information (PHI) under HIPAA.
• Volunteer information: Areas of interest, availability, skills, and motivation — collected through our Volunteer Interest form
• Communications: Messages you send us through the Contact form
• Technical data: Browser type, IP address, pages visited, and time spent on pages — collected automatically via cookies and analytics tools

We do not collect Social Security numbers, financial account numbers, or payment card data through this website. However, we do collect health-related and socioeconomic information through our Apply for Support form, which is handled in accordance with our HIPAA Notice of Privacy Practices.

We use the information you provide solely for the following purposes:

• To respond to your inquiries and support requests
• To process and evaluate applications for ERS programs and services
• To coordinate volunteer opportunities
• To send program updates, newsletters, or impact reports — only with your consent
• To improve our website and services through anonymized analytics
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in limited circumstances:

• Affiliated organizations: With Equip Human Solutions or Western Medical Training Center — only as necessary to coordinate services you have requested
• Service providers: With trusted technology vendors who help us operate this website (e.g., email delivery, hosting), under confidentiality agreements
• Legal requirements: When required by law, court order, or to protect the rights and safety of ERS, our staff, or the public

Any sharing with affiliated organizations is limited to service coordination and does not constitute a sale of your data.

This website uses cookies and similar technologies to improve your experience and analyze site usage. When you first visit, you will be presented with a cookie consent banner. You may accept or decline non-essential analytics cookies.

• Essential cookies: Required for the website to function. Cannot be disabled.
• Analytics cookies: Help us understand how visitors use the site. Only set with your consent.

You may withdraw your cookie consent at any time by clearing your browser cookies or adjusting your browser settings.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request a copy of the personal information we have collected about you in the past 12 months.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. No opt-out is required.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond within 45 days.

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information through this site, please contact us immediately at [email protected] and we will promptly delete it.

Applicants who are minors (under 18) must have a parent or legal guardian complete any application forms on their behalf.

We implement administrative, physical, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

• TLS-encrypted HTTPS connections for all form submissions
• Password-protected access controls for our internal case management system
• Automatic session expiration after 15 minutes of inactivity for administrative users
• Audit logging of all changes to applicant records
• Minimum-necessary data collection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to contact us directly if you have concerns about a specific submission.

In the event of a data breach involving your personal information, ERS will notify you in accordance with California law (Cal. Civ. Code § 1798.82) and the HIPAA Breach Notification Rule (45 CFR §§ 164.400–414):

• We will notify affected individuals without unreasonable delay and no later than 60 days after discovery
• Notification will be provided by first-class mail or email
• If the breach affects 500 or more California residents, we will also notify the California Attorney General

To report a suspected security incident, contact us immediately at [email protected].

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Application and volunteer inquiry data is retained for program coordination purposes and reviewed annually for deletion. You may request deletion of your data at any time.

If you submit an Apply for Support application, the information you provide — including date of birth, housing status, employment status, and healthcare program interest — may constitute Protected Health Information (PHI) under HIPAA. This information is handled in accordance with our HIPAA Notice of Privacy Practices, which describes in detail how we use, disclose, and protect your health-related information and your rights under HIPAA.

This website contains links to third-party websites including partner organizations, donation platforms (BetterWorld), and affiliated organizations. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: